Lifetime Warranty
Lifetime Warranty
At ZenWave, we stand behind the quality and durability of our products. That’s why we offer a Lifetime Warranty on all ZenWave red light therapy blankets and infrared sauna wraps.
What’s Covered:
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Manufacturer defects in materials or workmanship
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Electrical malfunctions not caused by misuse
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Faulty zippers, seams, or connections under normal use
What’s Not Covered:
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Damage caused by misuse, neglect, or improper care
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Normal wear and tear (e.g., fading, fabric pilling)
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Unauthorized repairs or modifications
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Cosmetic damage that does not affect functionality
How to Submit a Claim:
To start a warranty claim, email us at zenwaveteam@gmail.com with:
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Your order number
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A description of the issue
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Clear photos or video of the damage
If your product is covered, we’ll repair or replace it at no cost to you—because your wellness should never be on pause.