Lifetime Warranty

Lifetime Warranty

At ZenWave, we stand behind the quality and durability of our products. That’s why we offer a Lifetime Warranty on all ZenWave red light therapy blankets and infrared sauna wraps.

What’s Covered:

  • Manufacturer defects in materials or workmanship

  • Electrical malfunctions not caused by misuse

  • Faulty zippers, seams, or connections under normal use

What’s Not Covered:

  • Damage caused by misuse, neglect, or improper care

  • Normal wear and tear (e.g., fading, fabric pilling)

  • Unauthorized repairs or modifications

  • Cosmetic damage that does not affect functionality

How to Submit a Claim:

To start a warranty claim, email us at zenwaveteam@gmail.com with:

  • Your order number

  • A description of the issue

  • Clear photos or video of the damage

If your product is covered, we’ll repair or replace it at no cost to you—because your wellness should never be on pause.

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